Automaker advises owners to limit load to 70% immediately; Manufacturing failure can cause short circuit in 2024 to 2026 models
Volvo do Brasil has announced an urgent recall call for the EX30 electric SUV, after identifying a critical manufacturing flaw in its high-voltage battery. The defect involves the risk of an internal short circuit in the power cells, which, in extreme situations, can drastically raise the temperature of the component and cause fires in the vehicle.
Given the seriousness of the problem, the automaker issued an immediate safety guideline even before the physical repair: owners should limit the battery’s charging capacity to 70% through the settings in the car’s multimedia center. The measure aims to reduce the chemical pressure and heat in the modules, mitigating the risk of short circuit until the inspection is carried out.
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The safety call covers units manufactured between September 2024 and October 2025, encompassing models from model years 2024 to 2026. To check if the vehicle is involved, the owner must check if the last digits of the chassis (alphanumeric) are included in the interval between RS000462 and TS178122.
Volvo also warns that the vehicle’s multimedia system acts as a secondary line of defense. If the dashboard emits visual alerts about overheating or failure of the traction system, the guidance is for the driver to park the car immediately in a safe place, abandon the vehicle and activate the assistance.
The official service to correct the problem in the dealership network will begin on January 8, 2026. The service is free, as determined by the Consumer Protection Code, and the initial inspection has an estimated time of one hour.
The recall comes at a sensitive time for the electric segment, where battery safety is a focal point of debate. Although Volvo maintains a solid reputation in automotive safety, the flaw in the EX30 — one of the brand’s highest-volume models today — requires agile crisis management to avoid damage to the product’s image in the Brazilian market.