Less than half of app workers contribute to the INSS, study shows

Study shows that income instability and lack of public policies leave 4 out of 10 mobility professionals without any social protection

Most drivers and delivery workers use the platforms as a complementary and temporary source of income (Photo: Shutterstock)
By Tom Schuenk
Published on 2026-03-17 at 02:00 PM
Updated on 2026-03-17 at 02:42 PM

Less than half of app drivers and delivery workers in Brazil regularly contribute to Social Security. According to an unprecedented survey by the startup GigU, in partnership with Jangada Consultoria de Comunicação, only 43.3% of these professionals maintain payments to the INSS, evidencing the fragility of worker protection in a sector that grows rapidly, but without basic guarantees.

The study reveals a scenario of high financial risk: 38.1% of workers have never contributed to the system and 12.3% have interrupted payments over time. Another 4.6% make contributions occasionally, while a small portion (1.7%) say they do not even know how to join the social security system to guarantee benefits such as sick pay or retirement.

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Horizon of uncertainties

The low adherence to the formal system reflects the perception of transience of work by app. Only 20.7% of respondents see platform work as their main career, while 38% use the service only to supplement their income. The survey points out that the instability of earnings and the lack of public policies adapted to the “gig economy” model work as structural barriers to regularization.

For Luiz Gustavo Neves, CEO of GigU, the scenario challenges both platforms and policymakers. “The future of work in applications depends on protection mechanisms that balance flexibility and security,” says the executive. Currently, GigU brings together a community of 250 thousand users in search of security and profitability solutions.

The data conclude that the promise of autonomy coexists with a vacuum of security. Without a reform that considers the volatility of this market, the sector is heading towards a social impasse, where the economic expansion of mobility does not translate into stability for those who operate the system on the asphalt.

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